Introduction

This Privacy Policy describes how Hyperconnect LLC (hereinafter referred to as “Hyperconnect”, “we”, “us”, or “our”) processes your information when you visit our website (hereinafter referred to as “this website”), and/or contact us. This Privacy Policy only applies to this website (https://hyperconnect.com).  

Please read on to learn more about our data handling practices about this website.

Information we collect

When you contact us for any questions by sending us an email you will share with us your email address and the content of your inquiry. You may also choose whether to provide non-personal information, such as information about your project or any other information.

Cookies may be collected during use of this website. Please refer to our cookie policy to learn more about cookies and other technologies used on this website.

Use of Information

We use your personal information only as follows:

• To respond to your questions or provide you with relevant content that you requested, using information that you allowed us to collect from you;
• To contact you via email for the purpose of informing you about new products, services or promotions offered by Hyperconnect (you can opt-out of such emails by sending an email to contact@hpcnt.com) and understand how our email campaigns perform; or
• For marketing research, such as evaluating the level of interest in a particular technology topic.

Sharing of Information

We will not share your information to third parties without your consent, except as noted in this Privacy Policy.

Parties with whom we may share your information:

• We may share your information with businesses that are legally part of the same group of companies that Hyperconnect is part of, or that become part of that group ("Affiliates"). Affiliates may use this information to help provide, understand, and improve our and Affiliates' own services.
• We also may share your information with organisations that we entrust to render services on our behalf ("Service Providers"). Our Service Providers will be given access to your information only in connection with providing the services to us under reasonable confidentiality terms. For example, we may share cookies generated on Hyperconnect’s website with third party analytics Service Providers to analyze visitors’ flows. We contractually require Service Providers to use your information solely to deliver the service to us and to use appropriate security measures to protect your information. Our Service Providers are as follows:

We also may share your information:

• ​In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.
• When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; or to protect and defend the rights, property, or safety of our company, our customers, or others.
• In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
• Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.
• We also may share aggregate or anonymous information with third parties, including advertisers and investors. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.

Transfer of Information

Your information may be stored and processed in any country in which we maintain facilities, including outside of the Republic of Korea. In this regard, or for purposes of sharing or disclosing data as described in this Privacy Policy, we reserve the right to transfer information outside of your country. Whenever in the course of sharing information we transfer personal information to countries outside of the European Economic Area and other regions with comprehensive data protection laws, we will ensure that the information is transferred in accordance with this Privacy Policy and as permitted by the applicable laws on data protection.

Please be aware that your information may be transferred to, stored, and processed in Japan where our servers are located and our central database is operated. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Policy.

Information Removal

We keep your information until it is no longer necessary for the purpose for which the information was collected. This is a case-by-case determination depending on the nature of the information, why it is collected and processed, and relevant legal or operational retention needs.

Personal information stored in electronic form is safely deleted using a technical approach to prevent it from being restored or regenerated while written information is shredded or incinerated.

Your rights

We want you to be aware of your privacy rights. Here are a few key points to remember:

• Reviewing your information. Applicable privacy laws may give you the right to review the personal information we keep about you. You can exercise this right by contacting us.
• Updating your information. If you believe that the information we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion, object to or restrict its processing, please contact us to contact@hpcnt.com.

For your protection, we may ask you to provide proof of identity before we can answer the above requests.

Please keep in mind, we may reject requests, including if we are not able to authenticate you, if the request is unlawful or invalid, or if it may infringe on trade secrets or intellectual property or the privacy or other rights of others.

Also, we may not be able to accommodate certain requests to object to or restrict the processing of personal information, notably where such requests would not allow us to provide our service to you anymore.

This website is not directed to children under the age of eighteen (18) and we do not knowingly solicit or collect information from children under the age of eighteen (18) as part of the Service.

Outbound Links

If you accessed a website, product or service provided by a third party from this website, such third party may collect information about you on their website or service. We recommend you check the privacy policies of each such third party for more information about how they use the information they collect. This Privacy Policy does not apply to any exchange of information between you and any third party.

Security

Protecting visitors’ privacy and personal information is a top priority for us. Access to all personal information is restricted to those employees, contractors, agents and Service Providers who need to know that information in order to render their service to us.

In addition, due to the inherent nature of the Internet and related technology, we do not guarantee the protection of information under our control against loss, misuse or alteration.

Changes to this Privacy Policy

We may update this Privacy Policy in the future. We will notify you about material changes to this Privacy Policy by sending a notice to the e-mail address you provided to us or by placing a prominent notice on our website.

Chief Privacy Officer

We have designated a person in charge of personal information protection for inquiries and complaints about personal information. Visitors may contact this person using the contact details indicated below

• Position: CTO
• Department: Security team
• Phone: +82-70-4406-7277
• E-mail: dpo@hpcnt.com

Contact Information

If you have any questions about this Privacy Policy, please contact us at contact@hpcnt.com. Any personal information provided in connection with inquiries related to this Privacy Policy will be used solely for the purpose of responding to the inquiry and consistent with our Privacy Policy.

This Privacy Policy was posted on Aug 23, 2023.